Account Policies

Cancellation Policy

Effective Date: October 2026

ℹ️Zero Subscriptions = No Cancellation Needed

StuRev does not operate on a recurring monthly or annual auto-charge model. You are never automatically billed. Once your 365 days of membership conclude, your pass simply expires. There are no recurring charges to cancel.

1. Cancellation of Recurring Mandates

Since StuRev does not register recurring UPI e-mandates or credit card standing instructions, students do not need to submit cancellation notices prior to their renewal date. You maintain absolute control over whether to renew at the end of each 365-day period.

2. Canceling a Transaction in Progress

If you initiate a checkout session on the website or mobile app and decide not to complete the transaction:

  • Simply close the Cashfree payment modal or click "Cancel Transaction".
  • No funds will be withdrawn from your account.
  • If funds are debited by your bank due to network latency while the session timed out, Cashfree will automatically reconcile and reverse the amount back to your account within 24 to 48 hours.

3. Permanent Account Closure

If you wish to terminate your StuRev account permanently and erase your profile:

  1. Send an email to support@sturev.in with the subject line "Account Deletion Request".
  2. Our team will verify ownership and permanently remove your email, profile data, and academic records within seven (7) business days.
  3. Please note that account closure does not automatically initiate a refund. If you are within the 7-day refund window, please request a refund concurrently under our Refund Policy.
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